Privacy Policy
Introduction
Welcome to JB Freight LLC. At JB Freight LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an application, contact our team, or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
SMS Privacy Notice
SMS opt-in information and phone numbers collected for SMS communication purposes will not be shared, sold, rented, or disclosed to any third party or affiliate company for marketing purposes.
Personal Information We Collect
1. Information You Provide to Us
When you contact JB Freight LLC, submit an application, or fill out a form on our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Current city and state
- Driver type
- CDL experience
- Employment or driving background information
- Message or notes submitted through the website
- Any other information you choose to provide
2. Communications Information
If you contact us by phone, email, SMS, or website form, we may collect your contact details and the content of your communication so we can respond to your request, provide support, and assist with driver recruitment or onboarding.
3. Device and Website Information
When you visit our website, we may automatically collect certain information about your device and website activity, including:
- IP address
- Browser type
- Device type
- Time zone
- Pages visited
- Referring website or search terms
- Cookies and similar tracking technologies
We may use cookies, log files, web beacons, and similar technologies to improve website performance, analyze visitor behavior, and protect our website from fraud or security risks.
How We Use Your Personal Information
JB Freight LLC may use your personal information for the following purposes:
- To respond to your inquiries
- To process driver applications
- To contact you about driving opportunities
- To provide recruitment and onboarding support
- To communicate by phone, email, or SMS with your consent
- To improve our website, services, and user experience
- To maintain website security
- To detect and prevent fraud
- To comply with legal and regulatory obligations
Data Security and Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
- Secure data transmission where applicable
- Limited access to authorized personnel
- Internal privacy and security practices
- Regular review of data handling procedures
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing Your Personal Information
JB Freight LLC does not sell, rent, or lease your personal information.
We may share personal information only in limited situations, including:
- With trusted service providers who help operate our website, communication systems, or business services
- When required by law, regulation, subpoena, court order, or government request
- To protect our rights, safety, property, or business operations
- In connection with a business transfer, merger, acquisition, or company restructuring
SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, support business operations, comply with legal obligations, resolve disputes, and enforce our agreements.
When personal information is no longer needed, we may securely delete, anonymize, or archive it according to our internal procedures.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, understand website traffic, and improve our services.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Third-Party Links
Our website may contain links to third-party websites or services. JB Freight LLC is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.